Delivery and cancellation.

Before work starts

Standard bundles include the scope listed on the product page and at checkout. After your first payment, we collect your brief, required content and account access, then confirm your delivery milestones. Custom projects receive a written proposal and final price before payment.

Review and delivery

Your order includes the listed revision allowance and owner handoff. You review the agreed milestones and approve the content and configuration. Waiting for your content, approvals or account access can affect delivery dates. A launch date is confirmed after those requirements are reviewed.

Canceling a setup

Request cancellation through My Account or Support with your order reference. If work has not started, your setup payment is refundable. If work has started, the completed work and any committed third party costs are itemized before the unused portion is determined. We confirm the cancellation settlement in writing, including any change to the remaining payment plan.

Monthly systems service

The first systems month is included with your initial order payment. Later service is billed separately every 30 days. You can request cancellation before the next service period. Cancellation stops future service periods after the current paid period. It does not cancel unpaid setup installments or charges for work already completed.

Payment support

If a payment was sent but is not confirmed, contact Support with your reference before paying again. A crypto refund, when due, is returned through the payment provider to the original payment wallet.